Exchange Policy

Query: What is bdonlinemart.com’s Exchange policy?

Feedback: A product is exchangable in case of size mismatch, defect etc. We will exchange products as soon as we will be notified by clients.

Query: Which items can I exchange?

Feedback: Any defect and unfited products.

Query: How soon can I expect the exchanged product?

Feedback: Exchanged product is dispatched as soon as the returned item/s has passed product inspection. Generally we won’t take more than 72 hours after the pickup of returned item/s is done. In case of any unexpected delay, we will keep you informed by email and SMS.

Query: Will I be charged for exchange?

Feedback: There is no charge for exchange.

Query: Can I exchange a used products?

Feedback: No you can’t exchange any used products.

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