Exchange Policy




Query: What is bdonlinemart.com's Exchange policy?


Feedback: A product is exchangable in case of size mismatch, defect etc. We will exchange products as soon as we will be notified by clients.


Query: Which items can I exchange?


Feedback: Any defect and unfited products.


Query: How soon can I expect the exchanged product?


Feedback: Exchanged product is dispatched as soon as the returned item/s has passed product inspection. Generally we won't take more than 72 hours after the pickup of returned item/s is done. In case of any unexpected delay, we will keep you informed by email and SMS.


Query: Will I be charged for exchange?


Feedback: There is no charge for exchange.


Query: Can I cancel the exchange?


Feedback: Cacelation of exchange products is not allowed as per our policy.